Product options
Clarify size, color, model or other choices before buying.
Taobao Buying Help
Found Something on Taobao You Can't Buy?
Send us the product or seller link.
If the seller doesn't ship overseas, communication is difficult, or you simply need someone to handle the China side, we'll figure out the practical next step.
- Friendly buying help
- Seller messages
- Receive in China
- Overseas coordination
Taobao Buying Agent
A simpler way to handle a China-only purchase.
Some Taobao products are difficult to buy from overseas because of language, payment or domestic-shipping requirements.
Send the link and tell us what you want; we can help with the practical China-side steps.
Seller communication
Ask the seller questions or follow up on an order in Chinese.
Buying in China
Coordinate the purchase after the item and costs are agreed.
Receiving
Receive the parcel in China when the seller does not ship internationally.
Photos and basic checks
Take practical photos or perform a simple agreed check when requested.
Combined purchases
Hold and combine suitable purchases before arranging onward shipping.
Things to Know
A listing can change before checkout.
Availability, variants, domestic delivery and seller terms can change. We confirm what we reasonably can before purchase.
ChinaDone is not affiliated with Taobao and does not control sellers or product quality.
Send the link. We’ll handle the China side.
See how ChinaDone works- 01
Show us the item
Send the listing, chosen option and any questions.
- 02
Confirm and buy
We clarify practical details and place the approved purchase.
- 03
Receive and send onward
We receive the item and coordinate the requested next step.
Shipping depends on the item and destination.
Some products are restricted, fragile, branded, battery-powered, oversized or otherwise difficult to ship.
Available routes depend on carrier rules and destination customs requirements.
We confirm practical options before promising an onward route.Found Something?
Send us the Taobao link.
Tell us the option you want and where it eventually needs to go.